We use WCAG as an informed reference point and combine it with keyboard, screen-reader, content, and interaction checks. The appropriate scope is agreed for each engagement; a review is not presented as a certification.
01 / Frequently asked questions
Clear answers for the work ahead.
Practical information about our approach, the organizations we work with, and how to get help.
We work with hospitals, specialty clinics, public-health programs, and mission-driven care networks that provide patient-facing services.
Timing depends on scope, decision-making, and platform constraints. A focused discovery or audit may be planned over several weeks; broader delivery engagements are sequenced in milestones with your team. We confirm a realistic plan before work begins.
Yes. We partner with product, engineering, accessibility, clinical operations, communications, and vendor teams. We clarify roles and decisions early so work fits the way your organization operates.
We can plan and facilitate usability validation with participants, including keyboard and assistive-technology users where appropriate. Recruitment and research scope are agreed with the client.
Yes. We support plain-language writing, content structure, multilingual planning, consent flows, service explanations, and forms. Clinical subject-matter review remains with your qualified organization.
We minimize unnecessary data in experience designs, collaborate with your privacy and security leads, and plan around the controls and platforms your organization has approved. We do not claim a certification that has not been established.
Use the Support page to choose a topic and describe the issue. We aim to acknowledge new support requests within one business day. Do not include unnecessary sensitive patient information.
No. Morrow Axis does not provide medical diagnosis, treatment, clinical triage, or emergency services. Our work supports the digital services operated by care organizations.
Yes. We can assess priority barriers, help teams establish a remediation sequence, and improve design and quality practices for future releases. Early involvement is usually more efficient, but a practical next step is possible at any stage.
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